Again, extend that same courtesy to online reviews. When a customer shares a grievance with you in person, you would hopefully address it respectfully. Not to mention it will also make your brand appear more friendly to anyone researching your reviews before making a purchase! This can help further cement the positive impression received by the person who left your review. When a customer has something kind to say, be sure to tell them thanks. Extend that same courtesy to online reviews. When someone gives you a complement in person, you’ll likely say thank you. Whether the reviews are positive or negative, consumers want to see companies engage with the public.

Replying to reviews is a way to nurture a positive relationship with your customers. You can view and reply to reviews when you’re signed in as your business just like you would on a desktop.

Tap 'See all reviews' under the star rating.

Type your business name in the search bar and select it from the list.

Open the Google Maps app on your phone.

How Do I See My Google Reviews on A Phone?

If you're signed in as your business, you can reply to them. This might say '5 reviews' or however many reviews your business has.įrom here, you'll see your business reviews. Click on the blue review link next to the star count.Hit enter or click the magnifying glass.In the upper left corner to the left of the magnifying glass, type in your business's name.Enter into your browser's address bar.How Do I See My Google Reviews on Desktop? With help from TrueReview, learn why and how managing those reviews matter. This makes Google reviews a game changer for lead generation.Īt this point, you may be asking yourself 'How do I see my Google reviews?' Fortunately, Google makes that process very straightforward whether you’re on a desktop or your phone. Research conducted by the customer service startup Dixa in 2022 shows that a whopping 93% of customers read online reviews before making a purchase. Before heading out to a new restaurant, hiring a contractor, or buying a new product, what are consumers doing first? They’re checking Google reviews.

How to see my google reviews